Privacy policy

 

Privacy Policy for Bulk Pack Ltd

Bulk Pack Ltd is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law.

Who We Are

Bulk Pack Ltd
Unit 11 Belfont Trading Estate
Mucklow Hill
Halesowen
West Midlands
B62 8DR
United Kingdom

Company Registration Number: 06766333
VAT Number: GB944940107

Email: sales@bulk-pack.ltd.uk 
Telephone: 01384 444571

Information We Collect

We may collect the following information when you use our website or contact us:

  • Name
  • Company name (if provided)
  • Email address
  • Telephone number
  • Delivery and billing address
  • Order information
  • Payment information (processed securely by our payment providers)
  • Communications you send to us
  • Website usage data collected through cookies and analytics

How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Respond to enquiries and quotation requests
  • Provide customer support
  • Deliver products
  • Process payments
  • Improve our website and services
  • Prevent fraud
  • Meet our legal and accounting obligations

We will only use your information where we have a lawful basis for doing so.

These lawful bases include fulfilling a contract with you, complying with legal obligations, protecting our legitimate business interests and, where applicable, your consent.

Marketing

We do not send unsolicited marketing emails.

If you choose to subscribe to marketing communications, you may unsubscribe at any time.

Sharing Your Information

We only share your information where necessary, including with:

  • Shopify (our ecommerce platform)
  • Payment providers
  • Delivery and courier companies
  • Professional advisers where legally required
  • Government authorities where required by law

We never sell your personal information to third parties.

Cookies

Our website uses cookies to:

  • Keep your shopping basket working correctly
  • Improve website performance
  • Analyse visitor behaviour using analytics
  • Enhance your browsing experience

You can control cookies through your browser settings.

Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

Data Retention

We retain personal information only for as long as necessary to:

  • Complete your order
  • Meet legal and tax requirements
  • Resolve disputes
  • Enforce our agreements

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information where appropriate
  • Restrict or object to processing
  • Request a copy of your data
  • Withdraw consent where consent is relied upon

To exercise any of these rights, please contact us using the details below.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully. Further information is available at www.ico.org.uk

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Bulk Pack Ltd
Unit 11 Belfont Trading Estate
Mucklow Hill
Halesowen
West Midlands
B62 8DR

Telephone: 01384 444571

Email: sales@bulk-pack.ltd.uk

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

Last updated: 29 July 2026